rabitt.ai (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our platform (the “Service”).
By using the Service, you consent to the practices described in this Policy.
We may collect the following categories of information:
- Name
- Email address
- Organization name
- Login credentials
- Billing information (processed by third-party payment providers)
- Audit reports
- Non-conformance descriptions
- Compliance documentation
- Uploaded text and documentation
- Generated outputs
- IP address
- Browser type
- Device information
- Log data
- Usage analytics
- Cookies or similar tracking technologies
We use collected information to:
- Provide and operate the Service
- Generate requested AI-assisted outputs
- Improve product functionality
- Maintain system security
- Provide customer support
- Process payments
- Comply with legal obligations
We do not sell personal information.
The Service utilizes artificial intelligence systems to generate documentation and clause mapping assistance.
User inputs may be processed by third-party AI service providers solely for the purpose of delivering platform functionality.
We do not use user audit content for advertising purposes.
We implement safeguards designed to prevent unauthorized access to user-generated content.
Users retain ownership of all content uploaded to or generated through the Service.
We do not claim ownership of audit data or documentation created using the platform.
We will not disclose user content except:
- As required to operate the Service
- As required by law
- With user authorization
We implement commercially reasonable technical and organizational safeguards, including:
- Encryption in transit
- Access controls
- Restricted internal access
However, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.
We retain user data for as long as an account remains active or as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Users may request account deletion and data removal by contacting us via the Contact page or by emailing support@rabitt.ai.
Because we utilize third-party infrastructure providers, user data may be processed or stored outside of Canada, including in the United States.
By using the Service, you consent to such cross-border processing.
We take reasonable steps to ensure appropriate safeguards are in place.
For users located in Canada, we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Users have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Withdraw consent where applicable (subject to legal or contractual restrictions)
Requests may be submitted to:
rabitt.ai
For users located in the United States, we process personal information in accordance with applicable federal and state laws.
If required by applicable law, users may request access or deletion of personal information.
We may use cookies or similar technologies to:
- Maintain session functionality
- Analyze usage trends
- Improve performance
Users may configure browser settings to disable cookies; however, some functionality may be limited.
The Service is intended for professional users and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Continued use of the Service after updates constitutes acceptance of the revised policy.
For questions or privacy requests, please contact:
rabitt.ai
Ontario, Canada
support@rabitt.ai